The Cable: Quality Television, Unlimited Calls to the US & Canada, 2MB High Speed Internet

Connect with WINN FM

Unit C24, The Sands Complex
Newtown Bay Road, Basseterre, St. Kitts, W.I.
Download Programme Schedule

Tourism stakeholders partake in crisis communications workshop

St. Kitts and Nevis (WINN): Tourism stakeholders including the media and the police were last week part of a workshop on crisis communication, conducted by PR firm Adams International that represents St. Kitts in North America. Candace Kimmel, President of Adams International said the purpose of the workshop is to review the basic tenets of crisis communication and the remind people why we have crisis communication.  “That is to protect St. Kitts, to protect the brand, to protect our reputation in the world,” Ms. Kimmel said. “We all as individuals care so much about our country but sometimes we seem to be at loggerheads with each other, maybe trip over our own feet on how best to do that while at the same time do our jobs,” she added. 

Regarding on how the media should cover incidents that could affect the tourism image of the country without being seen as a PR messenger, Ms. Kimmel noted the media should just report the facts without using incendiary language. “I think the media just simply reports the facts and only the facts,” Kimmel said. “In the emotion of the moment it’s easy to use incendiary language. It easy to use language that can be misinterpreted…does it have to be described as a disaster or a violent crime. Can it be called an incident until we know was it a crime, was it a murder, was its self inflicted. I think that’s we ask of the media; not to whitewash the facts.” 

Ms. Kimmel was pleased with the interaction among workshop participants which included police PRO Inspector Lyndon David, other members of the Royal St. Christopher Police Force, members of the media, representative of the St. Kitts Tourism Authority (SKTA) including officials from the SKTA Toronto, Washington and UK offices, a representative from the Nevis Information Service, the St. Christopher Air and Seaports Authority (SCASPA) and the St. Kitts and Nevis Fire and Rescue Services. 

Hear interview with Candace Kimmel

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Comments  

0 #1 Samuel X Charles 2013-11-25 15:20
If Ms. Kimmel is naive enough to think that the media are going to report "just the facts" in the heat of a crisis, I'd suggest she doesn't know much about how news is gathered or reported, or about crisis communication. In today's world, "news" consists of rumor, speculation, opinion, supposition, presumption and an occasional fact -- all presented by anybody with Internet access and an axe to grind. You might as well get used to it -- and a good PR firm would be telling you how to deal with it. If you think the media are going to wait hours while you gather your thoughts and develop a spiffy statement, think again. They are probably going to start "reporting" on your crisis before some of you know that it is happening. And the first to report plants seeds for the rest of the coverage and for the formation of public opinion, and it is extremely difficult to change those once they are floating out there on the Internet.
Quote

Add comment


Security code
Refresh


Top Local Stories

Most Read - March 2015

  • 1
  • 2
  • 3
Prev Next

Former Prime Minister's US Visa Revoked

Tuesday 10th March, 2015 Hits:7091

Ken Richards

Prime Minister Confirms Douglas' US Visa Revoked Before Election

Monday 16th March, 2015 Hits:5240

Toni Frederick

***UPDATED*** Father of Minister Beaten During Home Invasion and Robbery

Thursday 19th March, 2015 Hits:5103

Toni Frederick

Police High Command Rebukes COP, Forwarding Matter to PSC

Wednesday 18th March, 2015 Hits:3759

Clive Bacchus

National Bank Board Resigns, Former Speaker Sent on Leave

Wednesday 18th March, 2015 Hits:3485

Toni Frederick

SKNLP Needs Rebuilding, Top Officials Acknowledge

Monday 2nd March, 2015 Hits:3169

Ken Richards

Press Secretary's Contract Terminated

Wednesday 18th March, 2015 Hits:3057

Toni Frederick

Former Prime Minister Defends Removing Items from Office

Thursday 19th March, 2015 Hits:2971

Toni Frederick

SIDF Board Resigns

Sunday 22nd March, 2015 Hits:2803

Toni Frederick

Douglas Threatens Legal Action Over Facebook Posts

Tuesday 24th March, 2015 Hits:2769

Toni Frederick

New Applications for Economic Citizenship Approved

Tuesday 17th March, 2015 Hits:2716

Ken Richards

Commissioner of Police Being Victimized, Douglas Charges

Monday 16th March, 2015 Hits:2672

Toni Frederick

IMF: Governance of CBI Should be Beyond Reproach

Friday 6th March, 2015 Hits:2533

Toni Frederick





Powered by Spearhead Software Labs Joomla Facebook Like Button

LISTEN AGAIN

- WINN FM Evening News - 29th March, 2015

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

- Inside the News Saturday 21st March, 2015 

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

 

- The Bigger Picture with Ken Richards 22nd March, 2015

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

-The Operating Room 24th March, 2015

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.