The Cable: Quality Television, Unlimited Calls to the US & Canada, 2MB High Speed Internet

Connect with WINN FM

Unit C24, The Sands Complex
Newtown Bay Road, Basseterre, St. Kitts, W.I.
Download Programme Schedule

LIME to Begin Internet Upgrades to Address Congestion Issues

internet congestion

St. Kitts and Nevis (WINN):  After months of service slowdowns, LIME Internet customers are to finally get some relief.  The company is beginning upgrades next week.  Marketing Manager Kevin Edwards said Thursday that work would begin in the most populated communities first.

Kevin Edwards“In most instances because it is congestion issue it’s going to be the areas with the greatest population density,” he said.

“The equipment has been on the ground, our…technicians have been doing the relevant testing, and the roll-out of the upgrades…will start come next week.  We’re looking at early next week, and we’re going to be starting with the most affected areas first and then moving from there,” Mr. Edwards said Thursday, appealing to customers to be patient “for just a couple more days.”

Over the past few months, LIME customers have been experiencing the slowdowns that see page timeouts and even service drop outs during high traffic times, particularly at evenings and on weekends.

“Our technicians have already started doing the initial testing since…Tuesday evening to make sure that everything that needs to get done and in place will be ready, so they have to do that initial testing, ‘cause…it’s not just a plug in…you have to configure everything to work especially with the kinds of upgrades that we’re going to be doing, that it doesn’t affect people’s present hardware, meaning their modems, that compatibility issue.  So that is what we’re actually doing right now, compatibility testing.  One that is completed the roll out is going full stream.

Edwards said the first phase would focus on correcting the congestion issue.

“We want to correct that issue first with the eventual plan to do a full network-wide upgrade to increase…our connectivity speed.  So it’s going to be a phased approach.  Fix our current problem; make sure it’s working properly, then go into the full upgrade where we would be increasing our internet speeds.”

Mr. Edwards says that once work begins next week, internet customers will be able to see a difference in service within days.

Last month LIME General Manager David Lake has said that customers will be compensated for the ongoing issues.  He revealed that the company was pumping some one million dollars into the first phase of the upgrades. 

Click below to hear full item

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Add comment


Security code
Refresh


Top Local Stories

Most Read - December 2014

  • 1
  • 2
  • 3
Prev Next

Buckley's Man Shot Dead in Home

Monday 1st December, 2014 Hits:2815

Toni Frederick

Authenticity of ILO Report on BHS Confirmed

Sunday 14th December, 2014 Hits:2233

Toni Frederick

Powell's comments about WINN journalist rehashed in defamation debate

Wednesday 10th December, 2014 Hits:2046

Andre Huie

PM, Brantley clash over Iran-CBI issue

Friday 12th December, 2014 Hits:2032

Andre Huie

***UPDATED***Man found dead in Phillips'

Saturday 6th December, 2014 Hits:1995

Andre Huie

PM Douglas Setting the Stage for Continued Governance

Wednesday 3rd December, 2014 Hits:1936

Ken Richards

Differences over Whether Ramdhani Judgment Should Feature in New Trial

Tuesday 2nd December, 2014 Hits:1934

Ken Richards

Visa Imposition Part of Global Initiative, Says Canadian Journalist

Sunday 30th November, 2014 Hits:1932

Toni Frederick

Buckley's Youth Questioned in Relation to JNF Shooting, Shot Dead

Tuesday 9th December, 2014 Hits:1932

Toni Frederick

TDC expresses condolence at Merrit's passing

Monday 1st December, 2014 Hits:1930

Clive Bacchus

MV Akuma Motata removed from reefs in Dieppe Bay

Tuesday 2nd December, 2014 Hits:1916

Andre Huie





EMPLOYMENT OPPORTUNITIES

LISTEN AGAIN

 - WINN FM Evening News - 19th Dec, 2014

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

 

Drag Racing in Nevis

- Inside the News - Saturday 13th December, 2014

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

- The Bigger Picture with Ken Richards 14th December, 2014

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

-The Operating Room 16th December, 2014

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

- Jonel Powell - Agenda Launch

Click below to hear full item

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

- Felix Redmill - Time For A New Political Culture

Click below to hear full item | Read full text

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.